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What's included in the Gold plan

Everything the Gold plan includes and doesn't, and what you see when a feature isn't on your plan.

The Gold plan sends a summary of your sales, fees and refunds to QuickBooks or Xero, so you can close your books in a few clicks.

What's included

  • A summary of every settlement sent to QuickBooks or Xero, from the Accounting Export page.

  • P&L reports in 1 click, plus the sales and FBA reports in ConnectBooks.

  • 1099k matching, so your sales match what the marketplace reports for taxes.

  • Every transaction, fee and return reconciled, and tracked by ID.

  • More stores and more users, for an extra cost.

  • Crunch, the AI analyst in ConnectBooks. It isn't on older versions of the Gold plan or during the free trial. On an older plan, you see Upgrade to the Latest Version.

  • AI apps like Claude and ChatGPT, connected to your data.

  • ShipStation and Veeqo.

  • Free 1:1 onboarding, and live chat and call support.

What's not included

These need Diamond:

  • Sales, fees and returns per product (SKU) in QuickBooks. Gold always sends a summary.

  • Tracking inventory in QuickBooks. On QuickBooks stores, the Inventory Settings tab in store settings is greyed out.

  • Choosing how sales are grouped into invoices (Breakdown invoices by).

  • Separate QuickBooks customers for FBA and FBM sales on Amazon.

  • Sync Historical Cost on the Accounting Export page.

  • Connecting Sellercloud, Goflow, NetSuite, Finale Inventory, Nineyard, Ordoro or Google Ads. When you click to connect, ConnectBooks asks you to upgrade to Diamond. If you confirm, your plan changes to Diamond right away.

  • Landed cost per item.

This needs Platinum:

  • ConnectStock, the ConnectBooks inventory system. In the menu, ConnectStock shows Join Inventory instead.

Things to know

  • Before you connect QuickBooks or Xero to a store, you see Schedule your call. The account owner can click Skip Onboarding instead.

  • You can upgrade yourself on the plan selection page. To move to a smaller plan, contact support.

  • If something says "Upgrade to access", that feature isn't on the Gold plan.

Frequently asked questions

Why can't I send each product to QuickBooks?

Gold sends a summary only. Per product data needs Diamond or Platinum.

Why is the Inventory Settings tab greyed out?

Tracking inventory in QuickBooks needs Diamond or Platinum.

Why does ConnectBooks ask me to upgrade when I connect Goflow?

Sellercloud, Goflow, NetSuite, Finale Inventory, Nineyard, Ordoro and Google Ads need Diamond or Platinum. ShipStation and Veeqo work on Gold.

How do I compare plans?

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