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How to add your eBay store to ConnectBooks

Connect your eBay store to ConnectBooks in a few clicks, and reconnect it if it stops syncing.

Here's how to connect your eBay store to ConnectBooks:

  1. Click Stores & Files in the left menu, then click the Add Store button in the top right corner of the screen.

  1. On the eBay card, click Connect.

  2. Enter a Store Name and click Connect.

  1. You go to your eBay account. Log in and give eBay permission to connect with ConnectBooks.

Your eBay store is now connected to ConnectBooks!

What syncs

ConnectBooks pulls your eBay orders (including returns), your listings, and your payouts with their fees.

Frequently asked questions

Why did my eBay store stop syncing?

Usually the connection to eBay expired. ConnectBooks then shows a Stores Disconnected message saying the API tokens have expired and need to be renewed.

How do I reconnect my eBay store?

Click Update next to the store in the Stores Disconnected message, or on the banner at the top of that store's Accounting Export page. Then log in to eBay and give permission again.

What Store Name should I enter?

Any name you want to see for this store in ConnectBooks.

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