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How the Accounting Portal Works

C
Written by Charlie
Updated this week

ConnectBooks has introduced a powerful new Accounting Portal, designed to simplify how accounting firms manage multiple client accounts and bookkeepers. This feature empowers accounting companies with more control, flexibility, and efficiency—without needing constant involvement from store owners.

Overview

Previously, store owners had to manually invite each bookkeeper, limiting scalability and creating unnecessary steps. The new Accounting Portal shifts access management into the hands of the accounting company itself.


Accounting firms must first complete this form for approval. Once approved, sellers can grant them access through the dedicated Accountants page.


1. Managing Employees Within the Portal

After logging in, the accounting company gets access to a dedicated portal where they can:

  • Invite Employees
    Add company employees by entering their name and email

  • Assign Client Accounts
    Grant each bookkeeper access to specific ConnectBooks accounts connected to the firm.

  • Assign Admin Access (Optional)
    You can assign the new user to be an admin, which will make them gain automatic access to all current and future connected ConnectBooks accounts, eliminating the need for manual assignment to each new account.


2. Switching Between Client Accounts

Once invited, the new user will get an email asking them to join and set a password, the bookkeepers can:

  • Log in with their credentials

  • Use a dropdown menu on the top left to switch between accounts they have access to.

This feature simplifies navigation and boosts productivity.


3. Removing Access

Account admins can:

  • Revoke access to specific client accounts at any time

  • Add accounts at any given time

Access changes are applied instantly, maintaining security and control.


4. Real-World Example

Imagine Apple Solutions, an accounting firm with multiple clients using ConnectBooks:

  • Each client grants access to Apple Solutions on the accountants page.

  • The firm adds its bookkeepers and assigns them to specific accounts

  • Admins can update accounts, remove access, or switch bookkeepers as needed


✅ No more sending multiple email invites back and forth.
✅ Just one invitation per client gives your firm full, flexible access.

Summary

The Accounting Portal is a smarter way for firms to manage client relationships in ConnectBooks. It offers:

  • Greater control for accounting companies

  • Less overhead for store owners

  • Scalable, secure access to multiple client accounts

This update makes collaboration easier and more efficient for all parties involved.

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