ConnectBooks

QuickBooks Online rejected a settlement because the payment came out less than the charges. This usually happens when QuickBooks applies a credit to the payment by itself.

In your QuickBooks Online settings, turn off "Auto Apply Credits".

In ConnectBooks, go to <a href="https://app.connectbooks.com/settlements" rel="nofollow noopener noreferrer" target="_blank">Accounting Export</a>. Click the 3 dots on the settlement and choose "Delete from QuickBooks". If you see Settlement, COGS and Both, pick the one that shows the error.

When the status shows "Deleted", click the 3 dots again and choose "Resend to QuickBooks". Pick the same option as in step 2.

1. In your QuickBooks Online settings, turn off "Auto Apply Credits".
2. In ConnectBooks, go to <a href="https://app.connectbooks.com/settlements" rel="nofollow noopener noreferrer" target="_blank">Accounting Export</a>. Click the 3 dots on the settlement and choose "Delete from QuickBooks". If you see Settlement, COGS and Both, pick the one that shows the error.
3. When the status shows "Deleted", click the 3 dots again and choose "Resend to QuickBooks". Pick the same option as in step 2.

What to do when a payment comes out less than the charges in QuickBooks Online.

QuickBooks Online: Credits were already applied to a payment

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QuickBooks Online: Credits were already applied to a payment

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