If you sell on an Amazon store that uses a different currency than your books (for example, you're in the US and sell on Amazon Canada), you have 2 choices.
Option 1: Keep the store's currency
Turn on multiple currencies in QuickBooks. ConnectBooks then sends Canada sales in Canadian dollars, with the exchange rate.
Option 2: Convert to your home currency
ConnectBooks changes the sales to your currency before sending them. Your QuickBooks only needs 1 currency.
Go to Stores & Files and click your Amazon store.
On the Accounting tab, under Accounting Settings, click Settings. The QuickBooks tab opens.
Find Multi-Currency:
QuickBooks without multiple currencies: tick "Convert to other currency", then pick your currency under "Select your home currency".
QuickBooks with multiple currencies: tick "Export with home currency".
Save.
You can't pick the store's own currency. For example, a UK store can't pick GBP, since there's nothing to convert.
Multi-Currency only shows for Amazon stores whose currency is different from your home currency.
Where the exchange rate comes from
Amazon converted the payout for you: ConnectBooks uses Amazon's rate. Example: a CA$5,000 settlement is paid to you as US$3,850. ConnectBooks uses that same rate (0.77).
You get paid in the foreign currency (for example, into Payoneer): with Auto Fill Exchange Rate on, ConnectBooks uses a public exchange rate for that payout's date. Auto Fill Exchange Rate is under Advanced Settings on the same tab, and it's on by default.
Want your own rate? On Accounting Export, click the exchange rate on the settlement, type the rate or the converted total, and click Save. If you're looking at 1 store, type in the Exchange Rate or Converted Total column, click away, and confirm.
Frequently asked questions
I don't see Multi-Currency.
It only shows when the store's currency is different from your home currency, and only for Amazon stores.
Why do I see Exchange Rate and Converted Total on Accounting Export?
That store's currency is different from your home currency, so each settlement needs an exchange rate. Check that each one has a rate before you export it.