If you ship orders to customers yourself, you need the shipping cost of each item to see your real profit. When you connect ShipStation to ConnectBooks, you can track the shipping costs of the orders you ship yourself in your reports.
Viewing Shipping Fees Per Item
Once ShipStation is connected, ConnectBooks checks each order you ship yourself for a shipping fee. These fees show in the Profit & Loss Report.
Go to Reports, then Sales, then Standard P&L Report. Shipping fees are part of the Fees column. To see the fee for 1 item, expand the item row and open the Fees tab.
To see shipping fees in their own column, click Columns, search for "ShipStation Shipping" and add it.
Viewing Shipping Fees Per Order
Go to Accounting Export and pick the store.
Click the ... icon at the end of the settlement row.
Click Download shipping cost excel.
You only see this option when the store has shipping sync turned on.
Avoiding Duplicate Shipping Fees
When you buy Amazon shipping through ShipStation, the same fee could be recorded 2 times: once from Amazon and once from ShipStation. To prevent this, ConnectBooks makes sure each order logs only 1 shipping cost.
For example, if you use Amazon funds for ShipStation shipping, both sources might report the fee. ConnectBooks records it only once and keeps the Amazon fee. When Amazon postage is on the order, the ShipStation fee is always dropped.
Note: ShipStation shipping fees are not sent to QuickBooks automatically. Record these fees by hand when you reconcile your credit card charges.
Frequently asked questions
Where do I see my ShipStation shipping fees?
In the Profit & Loss Report. They are part of the Fees column. To see them alone, click Columns and add "ShipStation Shipping".
Why don't I see Download shipping cost excel?
This option only shows when the store has shipping sync turned on.
Will a fee be counted 2 times if I buy Amazon shipping through ShipStation?
No. Each order logs only 1 shipping cost. When Amazon postage is on the order, ConnectBooks keeps the Amazon fee and drops the ShipStation fee.
Are ShipStation shipping fees sent to QuickBooks?
No. Record them by hand when you reconcile your credit card charges.