Why can’t I see each SKU separately on the FBA Restock Report?
If multiple SKUs share the same FNSKU, Amazon sees them as one product with one shared inventory count. For example, if you have 100 units of that FNSKU, and it's used across 3 SKUs, those SKUs are all pulling from the same 100 units — not 100 each. Showing each SKU separately would make it look like you have 300 units, which would lead to inaccurate restock suggestions.
If a SKU has its own unique FNSKU, it will appear as a separate line on the report.
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How can I bring in every order individually into QuickBooks?
To do that, you'll need to upgrade to the Diamond Plan—this feature isn't available on the Lite Plan. Only a ConnectBooks admin can enable it for you. They will find the setting under your QuickBooks settings, labeled “Single Orders.”
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How can I bring in orders grouped daily instead of monthly into QuickBooks?
You’ll need to upgrade to the Diamond Plan—this option isn’t available on the Lite Plan. A ConnectBooks admin can enable it for you under your QuickBooks settings by turning on the “Daily” setting.
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How should I enter a bill when the vendor ships directly to FBA? Which warehouse should I select?
You should assign the bill to the source warehouse you’ve set for FBA shipments—this is usually your local warehouse.
ConnectBooks uses this warehouse as the origin when Amazon reports a new FBA shipment. It will automatically move the inventory to "In Transit", and then to the FBA warehouse once Amazon receives it.
If you assign the bill directly to the FBA warehouse, it will be inaccurate because Amazon hasn't received the inventory yet. This can also cause issues during sync—when we detect a new shipment, we assume the source is your local warehouse. If the inventory wasn't logged there, the data will be incorrect.