What is a deferred order?
A deferred order is an order that has already shipped, but the marketplace hasn't posted the sale yet. This is common on platforms like Amazon, which often wait a few days after the item ships to recognize the sale.
How to open the report
Go to Reports, then Sales, and click Deferred Order Report.
Or open the Order Report, click Filter and pick Deferred orders only.
What the report shows
All shipped orders not yet posted by the marketplace
Sales that are in the "gap" between shipping and posting
A breakdown by marketplace (for example, Amazon or Walmart)
Note: No fees will appear on this report, because fees are only recognized once the marketplace posts the order.
This report shows you inventory that has already gone out the door but hasn't shown up in your financials yet. It's a great tool for seeing what revenue is "in transit" and helps with cash flow planning.
What's the difference between deferred and unpaid orders?
Here's a simple breakdown of how these 2 reports differ:
Report | What it tracks | Example |
Deferred Orders | Orders that have shipped but haven't been posted by the marketplace | An Amazon order shipped yesterday, but won't post until a few days later. |
Unpaid Orders | Orders that are not yet posted, whether they shipped or not | An order that hasn't been posted yet, whether it's still processing, hasn't shipped, or is deferred. |
Frequently asked questions
Why are there no fees on this report?
Fees are only recognized once the marketplace posts the order. Deferred orders aren't posted yet.
Where do I find the Deferred Order Report?
Go to Reports, then Sales, and click Deferred Order Report. Or open the Order Report, click Filter and pick Deferred orders only.
When does an order leave this report?
Once the marketplace posts the order, it's no longer deferred.