What is an unpaid order?
An unpaid order is any order that the marketplace hasn't posted yet, whether it has shipped or not.
How to open the report
Go to Reports, then Sales, and click Unpaid Order Report.
Or open the Order Report, click Filter and pick Unposted orders only.
What the report shows
Orders that are not yet posted
Shipped Date (blank if not shipped yet)
The marketplace for each order
All transaction details
Note: No fees will appear on this report, because fees are only recognized once the marketplace posts the order.
What's the difference between deferred and unpaid orders?
Report | What it tracks | Example |
Deferred Orders | Orders that have shipped but haven't been posted by the marketplace | An Amazon order shipped yesterday, but won't post until a few days later. |
Unpaid Orders | Orders that are not yet posted, whether they shipped or not | An order that hasn't been posted yet, whether it's still processing, hasn't shipped, or is deferred. |
Frequently asked questions
Why are there no fees on this report?
Fees are only recognized once the marketplace posts the order. Unpaid orders aren't posted yet.
How do I tell if an unpaid order has shipped?
Look at the Shipped Date. It's blank if the order hasn't shipped yet.
Where do I find the Unpaid Order Report?
Go to Reports, then Sales, and click Unpaid Order Report. Or open the Order Report, click Filter and pick Unposted orders only.