Enter the bill to the shipment's source warehouse, usually your Local Warehouse, not to the FBA Warehouse.
Why
When the shipment ships, ConnectStock takes the units out of the source warehouse. As Amazon receives them, it adds them to the FBA Warehouse. So the units have to be in the source warehouse first.
Example: you bill 500 units to the FBA Warehouse. When the shipment ships, the source warehouse drops by 500, often below 0. When Amazon receives them, FBA adds 500 more and shows 1,000 units for 500 real ones.
Things to know
The units sit in the source warehouse from the bill date until the ship date.
An ignored shipment never moves, so its units stay in the source warehouse.
To keep these units out of your Local Warehouse, use a separate warehouse for them. See How to Enter a Bill for FBA Shipments.
Frequently asked questions
Which warehouse is the source warehouse?
The one set on the shipment, by you or by ConnectStock from Amazon's ship from name when Auto-Set Warehouse from Amazon Ship-From is on. If none is set, it's the store's Local Warehouse. If FBA Shipment Source Warehouse is on, the shipment shows Missing Warehouse until you pick one.
When do the units leave the source warehouse?
When the shipment ships, if Auto Sync is on at the top of the FBA Shipments page. With it off, click Transfer on the shipment.
Need help? Use the chat icon in ConnectBooks.