By default, ConnectBooks dates each sale by the date Amazon posted it.
When Export QuickBooks by Ship Date is turned on, ConnectBooks exports each sale using the order's ship date instead.
How to turn on the setting
Go to Stores & Files and click the store.
Under Accounting Settings, click Settings.
Click Configure Advanced Settings.
Tick Export QuickBooks by Ship Date.
Click Save.
How it works
When this setting is on:
ConnectBooks gets the ship date for each order in a settlement.
Each sale is exported to QuickBooks using the ship date.
A settlement is exported only after every order in it has a ship date.
Example
An order ships on December 28. Amazon adds the order to a settlement on January 4, but the settlement does not close until January 15. The settlement can't be exported until it closes.
With the setting on: the settlement is exported on January 15, but the sale is dated December 28 in QuickBooks, so the revenue counts toward December.
With the setting off: the settlement is exported on January 15 and the sale is dated January 4, when Amazon posted the sale, so the revenue counts toward January.
Dive deeper
What changes when you turn this on
Sales for a month may take longer to fully appear in QuickBooks.
Amazon settlements usually close days or weeks after orders ship. Orders shipped near the end of a month are often in settlements that close during the following month.
Because of this, you may need to wait until more settlements close and are exported before the month is complete in QuickBooks.
Frequently asked questions
What date does ConnectBooks use by default?
The date Amazon posted the sale.
Where do I find the setting?
Go to Stores & Files and click the store. Under Accounting Settings, click Settings, then click Configure Advanced Settings.
Why hasn't my settlement exported yet?
A settlement is exported only after it closes and every order in it has a ship date.
Why is my month not complete in QuickBooks yet?
Orders shipped near month end are often in settlements that close the next month. Wait for those to close and export.
