Amazon now holds most sellers' funds under DD+7 (Delivery Date Based Reserve), releasing them 7 days after delivery. Most sellers were switched in March or April.
The problem: the date a sale happens and the date the money posts can now be weeks apart. If your sales export to QuickBooks by posted date, revenue lands in the wrong month.
Example: you ship an order March 20, it's delivered March 23, and the funds don't reach your bank until early April. Exported by posted date, that sale shows up in April even though you earned it in March. Exporting by ship date fixes this. The sale is recorded when it ships, while the payout still posts when the funds arrive.
Before you begin
Some settlements you delete below may already be reconciled in QuickBooks, and deleting a reconciled deposit breaks that reconciliation. If yours were already reconciled, see How to reconcile deleted deposits in QuickBooks first.
Steps
Turn on the setting. In ConnectBooks File Settings, enable "Export to QuickBooks by Ship date."
Find your DD+7 start date. In Seller Central, go to Payments and find when funds began sitting in deferred status. For most sellers this was in March or April.
Delete and export again. Delete every settlement from that date forward, then export them again. They'll return with sales dated by ship date, payouts applied, and deposits posted on the date funds arrived.
Confirm in QuickBooks. Spot check a few orders: sales on ship dates, payouts applied correctly, deposits on the dates funds came through.
Every new settlement now exports this way automatically.