Skip to main content

QuickBooks Desktop: QuickBooks needs a restart

What to do when QuickBooks Desktop can't find the files it needs to sync with ConnectBooks.

QuickBooks couldn't find all of the files it needs to sync with ConnectBooks. This can happen when QuickBooks has been open a long time.

How to fix it

  1. Restart QuickBooks.

  2. Click File, then Update Web Services. Tick your company and click Update Selected.

  3. If it still fails, reinstall QuickBooks and try again.

Frequently asked questions

I reinstalled and it still fails.

Contact support and we'll help.

Did this answer your question?