You can ask us to delete your ConnectBooks data, including any data from Meta, Google or marketplace connections.
Ask us to delete your data
Send an email to support@connectbooks.com from the email on your ConnectBooks account.
Use the subject "Data Deletion".
In the email, write the email on your account.
We send a confirmation email to the email on your account. Reply to it to confirm the request.
How we check it's you
We only delete data when we're sure the request comes from the real account holder. This keeps someone else from deleting your data.
The request must come from the email on your ConnectBooks account. We don't act on requests sent from any other email.
Nothing is deleted until you reply to our confirmation email.
What happens next
We delete your data within 30 days after you confirm.
We send you an email when it's done.
Frequently asked questions
Is disconnecting an integration the same as deleting my data?
No. Disconnecting an integration in ConnectBooks stops all new data sync right away. To delete your data, email us as shown above.
I didn't get the confirmation email.
Check your spam folder. Make sure you sent the request from the email on your account.
Need help? Use the chat icon in ConnectBooks.