If you sell on a marketplace through GoFlow, you can bring that store into ConnectBooks as its own store. You then see its sales and fees in your ConnectBooks reports.
How it works
Each active store in GoFlow can come in as 1 store in ConnectBooks. ConnectBooks pulls the store's orders and fees from GoFlow and shows them in your reports. Nothing from these stores goes to QuickBooks Online, QuickBooks Desktop or Xero.
ConnectBooks can only show what GoFlow has. If a fee or an order detail isn't in GoFlow, it can't come into ConnectBooks either. GoFlow also doesn't send back refunds right now, so there's no refund data for these stores.
For example, say a Home Depot order has 2 lamps at $50 each, and Home Depot keeps a $15 commission. Your Home Depot store in ConnectBooks shows $100 in sales and a $15 commission.
Before you start
Connect GoFlow first. Follow How to integrate Goflow with ConnectBooks.
Import your stores
To import a store:
Go to Stores & Files.
Click "Add Store" (or "Add Stores" if you have no stores yet). You can also go straight to the Add Stores page.
Find the tile with the GoFlow logo. It shows your GoFlow connection name.
Click "Import" on that tile.
Check each store you want. Each row shows the GoFlow store and its marketplace.
If you like, change the store name.
Click "Import" at the bottom.
Your new store shows on Stores & Files with a "GoFlow" tag under its name. ConnectBooks starts pulling its orders right away.
Bring in cost of goods and shipping cost
To bring in your cost of goods and shipping cost from GoFlow:
Go to Goflow Settings.
Next to your connection, click "Edit Stores".
Find your imported store.
Check "Cost of Goods", "Shipping Cost" or both.
Click "Save".
These costs are added to orders that come in while the boxes are checked. Orders that came in before you checked the boxes get these costs only if a later sync reads those orders again. Most older orders won't get them.
Things to know
What comes in: item sales, tax, shipping the buyer paid, discounts, the marketplace commission, payment fees and adjustment fees.
Cost of goods and shipping cost come in only if you turn them on.
Refunds and settlements don't come in. GoFlow doesn't send them, so these stores have nothing on the Accounting Export page and nothing to export.
You see these stores in your reports, like the Profit & Loss report.
If you use ConnectStock, sales from these stores go to ConnectStock too.
ConnectBooks syncs your GoFlow stores every 2 hours. The first import brings in the last 45 days of orders. After that, every sync checks the last 7 days again for changes.
An order is posted on the day it ships. Until it ships, it shows on its order date.
Your shipping cost is the shipping cost of every box on the GoFlow shipment, added up.
Sometimes a product is not in your GoFlow listings yet when its order comes in. ConnectBooks then adds it with only its SKU and name. It keeps checking GoFlow and fills in the rest later.
GoFlow has no product images, so these products have no image.
Amazon Vendor Central stores in GoFlow come in as an Amazon store. This includes both purchase orders and direct fulfillment (dropship) orders.
In the import list, a row marked "Unsupported" is a marketplace ConnectBooks can't import yet.
In the import list, a row marked "Imported" is already in ConnectBooks.
Each imported store counts as a store on your plan.
For an imported store, the cost of goods is saved on each order, not on your listings.
Frequently asked questions
Why don't I see refunds for my GoFlow stores?
GoFlow doesn't send refunds back right now, so ConnectBooks has no refund data for these stores.
Can I send these stores to QuickBooks Online, QuickBooks Desktop or Xero?
No. Imported stores have no settlements, so they show only in your ConnectBooks reports and ConnectStock.
Some fees are missing. How do I add them?
If a fee isn't in GoFlow, ConnectBooks can't get it. Add it yourself on the Additional Fees page. You can add a fee to 1 order, or upload many at once with the Excel template. See How to Upload Additional Fees in ConnectBooks.
I already use GoFlow for cost on my Amazon store. Does that change?
No. A store you connected straight to its marketplace works like before. It gets its sales from the marketplace, and its cost and shipping from GoFlow.
How often does ConnectBooks sync my GoFlow stores?
Every 2 hours. Each sync checks the last 7 days again, so recent changes in GoFlow show up after the next sync.
Can I bring in orders older than 45 days?
Ask us in the chat and we'll help.
Need help? Use the chat icon in ConnectBooks.