To accurately compare order data between ConnectBooks and Amazon, use Amazon’s Business Reports instead of the SKU Economics report, which often includes inaccurate data such as canceled orders and doesn’t align with other Amazon reports. Business Reports offer clean, filterable data that will match ConnectBooks exactly when using the same Order Date range.
Access them at: Amazon Business Reports
Or navigate to: Seller Central > Reports > Business Reports
Key Differences to Note
ConnectBooks separates Orders and Replacements.
Amazon counts both as Orders in Business Reports.
So when comparing totals:
Orders + Replacements (ConnectBooks) = Orders (Amazon)
Avoid using the SKU Economics report—it often includes canceled orders and misses adjustments, causing discrepancies.
What Should Match?
When filtered correctly, Order Gross and Units sold + replacements in ConnectBooks (before refunds) will match the Revenue in Amazon’s Business Reports exactly.