If your QuickBooks Online file gets disconnected, you can reconnect it from ConnectBooks.
Click Stores & Files in the left menu.
Open the Accounting Files tab.
Click your QuickBooks file.
Click the ... menu next to Connected, then click Reconnect.
Sign in to QuickBooks and approve access. You come back to ConnectBooks when it's done.
Tip: Sign in to QuickBooks as an admin user.
Frequently asked questions
Where do I find my QuickBooks file?
Click Stores & Files in the left menu, then open the Accounting Files tab.
Do I need to be an admin in QuickBooks?
Yes, sign in as an admin user. If a user without admin rights approves access, ConnectBooks may not have the permissions it needs.