In some cases, ConnectBooks needs the actual Amazon settlement ID to get the full settlement data from Amazon.
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​How to resolve the issue:
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Step 1: Login to Amazon Seller Central Go to the Amazon Seller Central website (sellercentral.amazon.com) and log in with your seller account credentials.

Step 2: Access Reports After logging in, you'll be taken to the Seller Central dashboard. Look for the "Reports" tab in the top menu and click on it.
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Step 3: Choose Payments In the "Reports" section, you'll see various report options. Look

for the "Payments" section and click on it to access settlement-related reports.
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Step 4: Go to Disbursements, find the corresponding date of the missing settlement report, and check the Settlement ID.
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​Note: Make sure you are logged into the correct Amazon marketplace country.
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Step 5: Enter the settlement ID in the required field on ConnectBooks.
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